Privacy Policy

The content provided on this website and within any training courses, materials, and resources is intended solely for continuing professional development (CPD) purposes. It is not intended as a substitute for formal clinical training, therapeutic supervision, or professional legal advice.

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By enrolling in our CPD courses, you acknowledge that all information is offered in good faith, based on the expertise and experience of the course creators. However, Breakfree Training makes no representations or warranties regarding the accuracy, applicability, or completeness of any course content or related materials.

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Participation in our CPD courses does not guarantee competency, certification, or acceptance by any specific regulatory or accrediting body. It is the responsibility of the purchaser or course participant to ensure that the training meets the requirements of their professional body (e.g., NCPS, BACP, UKCP, etc.).

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We accept no liability for any decisions made or actions taken based on the content of our website or courses. Users are encouraged to apply critical judgment and seek appropriate supervision when applying learning to professional practice.

Privacy Policy (UK & GDPR Compliant)

Effective Date: 4th August 2025
Last Updated: 6th August 2025

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This Privacy Policy explains how Breakfree Counselling collects, uses, and stores your personal information when you use our website and services.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Your Data:

1. What Data We Collect

When you register, purchase a course, or contact us, we may collect the following information:

• Name

• Email address

• Course purchase history

• Login credentials (for course access)

• IP address (for security and analytics)

• Any messages you send us

We do not collect or process special category data (e.g., health, ethnicity) unless explicitly required and with your informed consent.

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2. Why We Collect Your Data

We collect your data to:

• Process course purchases

• Provide access to purchased course materials

• Maintain your secure user account

• Send essential service communications (e.g., login details, course updates)

• Comply with our legal obligations (e.g., accounting)

We do not use your data for marketing purposes without your explicit consent.
We do not sell or share your personal data with third parties.

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3. Legal Basis for Processing

Under UK GDPR, we process your data based on:

• Contractual necessity – to provide the services you've purchased

• Legal obligation – to meet financial and recordkeeping requirements

• Legitimate interest – to manage your account and site security.

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4. How We Store and Protect Your Data

Your data is stored securely on encrypted, GDPR-compliant systems and platforms (e.g., Wix, Stripe, Google Workspace).

We retain your data:

• For as long as you have an account with us

• Or for 6 years after your last purchase (for legal/accounting purposes)

You may request deletion of your account at any time unless we are legally obliged to retain records.

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5. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Object to processing

• Request data portability

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact: support@breakfreecounslling.co.uk

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6. Cookies

We use essential and optional cookies to:

• Ensure website functionality

• Monitor usage anonymously (via tools like Google Analytics)

• Improve your user experience

You can control cookie settings via your browser or via our cookie banner when visiting the site.

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7. Third-Party Services

We use trusted third-party services to help us operate the website and deliver services. These include:

• Wix (website and user account management)

• Stripe/PayPal (payment processing)

• Google Analytics (anonymous site usage data)

These services are all GDPR-compliant and process your data securely on our behalf.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.